Cookies
Disclaimer
https://www.surf.nl/en/disclaimer
Cookie statement
Our website downloads cookies to your computer - after your consent. Cookes make the site work properly and give us information that we use to improve your user experience. Third parties can download cookies too, via our website. In this cookie statement you can read about the types of cookies we use.
About cookies
On our website we use cookies: small files that are sent by an internet server and that are stored on your computer. Cookies are also placed via third parties that we have hired.
Allow cookies and delete cookies
When you first visit our website, you will see the message at the bottom of the window "SURF places functional cookies to make this website work properly. We also place analytical cookies to improve the website. Where possible, the data is anonymised. We place these cookies without your explicit consent.
We ask your permission to place third party cookies. Embedded content (such as YouTube videos) may contain third party cookies. By clicking "Accept", you consent to the placing of third party cookies.
You can delete the cookies via your browser settings. There you can also set the type of cookies that will be placed on your computer. Most cookies have an expiration date. This means that they expire automatically after a certain period of time and no longer record any information about your visit to the site. You can also choose to delete cookies manually via your browser settings.
Agreements with third parties about cookies
We have made agreements with third parties who place cookies, about the use of cookies and applications. However, SURF does not have full control over what the providers of these applications do with cookies themselves when they read them out. In the privacy statements of these parties, you can read more about these applications and how they handle cookies (please note that these can change regularly).
Types of cookies on surf.nl
Functional cookies
Our website uses a number of functional cookies, which ensure that the website functions correctly:
- cookieconsent_status: necessary to store your cookie preferences and is valid for 12 months
Analytical and tracking cookies
SURF uses the open source web statistics package Matomo & Piwik.pro to track statistics. This allows us to see how visitors use the SURF website and provides us with information that will help us improve the website.
By using Matomo, we process the data in-house and do not provide it to third parties. The collected data is stored in the Netherlands in an encrypted environment. Matomo is also set to automatically anonymize the IP address of the website visitor: the last 9 digits of the IP address are not stored or displayed. When your browser is set not to be tracked, Matomo will not collect data from your visit. SURF does not use cookies to identify visitors, but only to improve the website.
By using Piwik.pro, SURF and Piwik.pro process data of visitors. The collected data is stored in Sweden (EEG) in an encrypted environment. Piwik.pro is also set to automatically anonymize the IP address of the website visitor: the last 9 digits of the IP address are not stored or displayed. When your browser is set not to be tracked, Matomo will not collect data from your visit. SURF does not use cookies to identify visitors, but only to improve the website.
SURF also uses the Mopion package to carry out online surveys of our visitors. We use the results of these surveys to be able to help our visitors even better in the future. All data from these surveys is processed anonymously.
Third-party cookies
Embedded content (YouTube videos) may use third-party cookies. You have to explicitly grant permission for these cookies to be stored on your computer.
Do you want to allow third-party cookies or revoke your consent? Change your cookie settings
Social media buttons
The social media buttons on surf.nl are links to the social networks concerned.
Changes to the cookie statement
SURF reserves the right to make changes to this cookie statement. We recommend that you check this cookie statement regularly so that you are aware of these changes.
Privacy policy
Please also read our privacy statement. There you can read how we handle your personal data, how we protect your data and what rights you have with regard to your data.
General contact details
SURF
Moreelsepark 48
3511 EP Utrecht
communicatie@surf.nl
+31-887873000
This cookie statement was last updated on 17 June 2021.